Pricing and Plans

The Diode App has three types of plans that each Zone can subscribe to:

  1. Nomad - The default free plan for individuals. We want to ensure individuals can achieve the basics of information self custody with the Nomad plan.
  2. Business - A paid plan for teams who want to use the Diode App to enable their business operations.
  3. Enterprise - This is a customizable plan for organizations who need to enable multiple teams, special features, limits, support, or billing arrangements. It is not a self-service plan, so please contact us for Enterprise.

When a Zone is created, it automatically starts at the Nomad plan and can be upgraded to a higher plan via the Settings page. Here is a video demonstrating upgrading a Zone's plan:

Plans and Features

All plans get you group and direct E2EE chat, E2EE file collaboration, E2EE asset connectivity, secure markdown file editing, link sharing, and as much storage as your devices can handle (aka "Unlimited Storage"). We want everyone to have the core capabilities needed to protect their assets and operate securely at the pace of innovation. See the table below for details on other features that vary from plan to plan.

Nomad

Business

Team Members

5

20+

Roles

Owner, Member, Bot

Owner, Admin, Member, Bot

Group Chat Channels

1

10

Web Links

3

20

Invitation Codes

No

Yes

File Backup

No

Yes

Support

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Email support with 24 hour response time and implementation guidance.

Feature

Description

Team Members

Team Members can chat with each other in an integrated environment that has access to their work content. Work content can include files, devices/assets, and dashboards/web content. Members can also publish web links and edit notes/files. Chat can be direct messages (1:1) or group chat channels.

Roles

Team Members can be assigned different roles, that give them different permissions. Each Zone may only have one Owner.

Group Chat Channels

Team Members can chat in a group setting in a channel designated for a given topic. Channels can be made public or private (Business plan and up).

Web Links

Web Links allow browser-based preview, upload, and download. They are used to share files and folders with others who do not have Diode App installed.

Invitation Codes

Invitation codes are used to invite new Team Members to join a Zone (as opposed to explicitly inviting each Team Member via their username)

File Backup

"Deleted Files Backup" - turn on file backups to protect files from accidental deletion.

Support

The Diode team provides email support to help you or Team Members with questions or problems.

Additional Enterprise Features

The following features are in the Enterprise plans:

Web Link Branding

A Zone's web link landing page (aka Share Page) can be customized to use a custom logo, company name, and footer message.

Secure Browsing

A Zone can provide bookmarks to websites or webpages that can be loaded in the Diode App over a secure link. These links can either be via regional proxy (e.g. load the page as if you are in the USA or other region) or via direct connection to the web page. This provides the Zone Team Members with a VPN solution for their Zone-related websites without requiring them to run VPN themselves.

Network Management

The powerful DIode Network is "under the hood" of the DIode App and is the core system that allows end-to-end encrypted communications without using . The Network Management feature allows an IT or technically-minded person to manage network routing of web pages, APIs, or other assets that you want your team to have access to.


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